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Problem Note 65918: SAS® Workflow Services fails to respond after a com.sas.workflow.engine.policy.PolicyExecutionException error occurs for a workflow instance

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In a SAS® solution such as SAS® Model Risk Management or SAS® Governance and Compliance Manager, you might not be able to perform any workflow actions after creating a workflow-enabled business object. When the problem occurs, you see an error that is similar to the following in the SASWorkflowServices9.4.log:

ERROR [sastrust] com.sas.workflow.engine.services.policy.impl.PolicyExecutorImpl - Error in Policy thread taskExecutor-13: com.sas.workflow.engine.policy.PolicyExecutionException: No timer value specified in Schedule Timer data object, './EFFFROMDT__DAYSBEFORE30', within policy defined on process, 'GRC_Policy'

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Operating System and Release Information

Product FamilyProductSystemProduct ReleaseSAS Release
ReportedFixed*ReportedFixed*
SAS SystemSAS Web Infrastructure PlatformMicrosoft® Windows® for x649.4_M69.4_M79.4 TS1M69.4 TS1M7
64-bit Enabled AIX9.4_M69.4_M79.4 TS1M69.4 TS1M7
64-bit Enabled Solaris9.4_M69.4_M79.4 TS1M69.4 TS1M7
HP-UX IPF9.4_M69.4_M79.4 TS1M69.4 TS1M7
Linux for x649.4_M69.4_M79.4 TS1M69.4 TS1M7
Solaris for x649.4_M69.4_M79.4 TS1M69.4 TS1M7
* For software releases that are not yet generally available, the Fixed Release is the software release in which the problem is planned to be fixed.